Lee: When I go back to the activate by telephone screen it says getting the id, but then shows nothing, where before it was a bunch of numbers. Lee: It's going to take a few minutes to retrieve. Hershie: The one you provided to the automated system. Lee: You mean the one I provide the telephone prompter?
Hershie: What is the activation code please?
Lee: The telephone prompter said that the activation code was invalid. Hershie: Did you get any error message after entering the product key? Hershie: Please give me one moment to read your issue. Hershie: If you need technical support, I can provide you with your support options or help you submit your case to the appropriate support professional who can work with you to resolve your issue. Hershie: Please be advised that this chat service is designed to assist you with site navigation, technical support case submission, and customer service questions. Hershie: Hi Lee! Thank you for contacting Microsoft Customer Service chat. It will not activate either by internet or phone, now what? I have tried entering a volume license key and a retail key. I turned on Hyper V on windows 8 and created a VM connected to the XP VHD. I have my entire development environment within the windows xp virtual mode from windows 7. Lee: I have upgraded from Windows 7 Pro to Windows 8 Pro. Results from a chat with Microsoft Support.